Join Our Team
Steamboat Lodging Company's success is built entirely on the quality and effort of our team members. We consider each team member to be an ambassador of our brand and we strive to create a fun, friendly, and energetic work environment. See below for all available positions. If you are interested in joining our team, we encourage you to send us a resume and a note about yourself by emailing hiring@steamboatlodgingcompany.com.
Reports To: Guest Liaison Team Manager
Status: Full-time, year-round
Job Summary: We pride ourselves on being the best at “wow-ing” our guests, as well as constantly improving and innovating in the vacation rental industry. Our company is a leader nationally as the gold standard for vacation rental companies. The Guest Liaison Team is responsible for ensuring every guest has a positive, memorable experience with Winter Park Lodging Company & Steamboat Lodging Company. They provide extraordinary, world-class service while handling all daily and weekly tasks associated with guest inquiries, concerns, and challenges. The ideal candidate would be positive and professional, even-keeled, and expressing an upbeat personality with the desire to learn and deliver outstanding guest service. Successful agents have advanced conflict-resolution skills under pressure, and the ability to “make it right” for every guest.
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Reports To: Maintenance Team Manager
Status: Full-time, year-round
Job Summary: We consider the members of our Property Care Team to be the “Face of our Company”, as they are the ones who ensure our homes are in working order, and proactively find any issues before guests and owners do. With no physical check-in process for our guests, oftentimes the only person-to-person interactions we have with them is when they’re in need of help. The ideal candidate for this position is someone with an equally strong background in both customer service and maintenance related work. The daily work in this department requires the ability to self-schedule, communicate well with fellow staff, be creative, as well as re-prioritize tasks as required by our guests. This position also requires curiosity and willingness to research and learn new skills in the areas of troubleshooting and repairing issues in a home.
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